About Kathy O'Brien - Partner & Client Services Director
As a seasoned Client Services Director, Kathy O'Brien brings a wealth of experience in ensuring a seamless and positive experience for individuals navigating the often-complex process of recovering tax excess and overages. Her core strength lies in her ability to prioritize clear and consistent communication, a critical element in building trust and guiding clients through each stage of the recovery process.
Elena's background in client services has equipped her with exceptional organizational and interpersonal skills. She excels at establishing efficient workflows and proactively addressing client inquiries, ensuring that all stakeholders are well-informed and feel supported. Her commitment to clear communication means that clients can expect transparency and regular updates, demystifying the recovery process and alleviating potential anxieties.
In the context of tax excess and overages, Elena's dedication to a seamless recovery experience translates to a streamlined and user-friendly process. She understands the importance of empathy and clarity when dealing with financial matters and is adept at providing the necessary information and support to help clients successfully reclaim their funds. Elena's focus on proactive communication and client satisfaction makes her instrumental in fostering positive relationships and ensuring a smooth journey for those seeking to recover their overages.